policies & terms
Simple, transparent policies to help your appointment go smoothly.
1. Appointment Scheduling
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Appointments must be scheduled in advance via text, email, or online booking via Google Calendar.
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Same-day appointments may be available depending on location and availability.
2. Identification Requirements
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All signers must present a valid, government-issued photo ID at the time of the appointment (driver’s license, state ID, passport, or other accepted forms under California law). Click here for more info.
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Expired, damaged, or otherwise invalid IDs cannot be accepted.
3. Late Arrival Policy
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Please arrive on time (or be ready for mobile service) at your scheduled appointment time.
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A 10-minute grace period is provided; after that, your appointment will be rescheduled or subject to a late fee of $10.
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If you are more than 15 minutes late, the appointment will be cancelled and a cancellation fee of $15 will apply.
NO EXCEPTIONS.
4. Cancellation & Rescheduling
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Cancellations must be made at least 24 hours in advance to avoid a cancellation fee.
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Same-day cancellations may incur a fee of $25-50, depending on distance.
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Rescheduling is available at no additional charge if arranged at least 24 hours prior.
NO EXCEPTIONS.
5. Payment Policy
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Payment is due at the time of service unless prior arrangements have been made.
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Accepted forms of payment: cash, credit/debit card (via Square), Venmo, and CashApp.
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Returned payments or chargebacks will incur an additional $35 fee.
6. Refusal of Service
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I reserve the right to refuse service, if:
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Proper identification is not provided.
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The signer appears unwilling, coerced, or unable to understand the document.
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The client refuses to provide document images in advance for review.
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The location or circumstances are unsafe or inappropriate.
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The document is incomplete or violates California law.
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Why These Policies Exist
These guidelines ensure:
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You receive accurate and transparent pricing.
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All notarizations remain compliant with California law.
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You receive safety and professionalism at every appointment.
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Respect for the client and notary's time during nights, weekends, and holidays.